Curiosity drives Engagement.
You know how it feels when a new store opens and it is jam-packed with people who are curious about what all of the excitement is about.
You stop in and wander around looking for the perfect gift for your best friend and find all kinds of wonderful products. The retail staff is fresh and well-trained and oh-so helpful and friendly. You find a gift and end up making a few impulse buys for yourself.
A few months later, you stop in with your friend, but their newness had worn off and they not only failed to engage you, they ended up losing your loyalty since the experience did not deliver the same excitement. They had worked their magic on the first two elements--Curiosity and Engagement, so the third one should have been be easy, right?
Not that easy.
Engagement Drives Loyalty.
The next three visits during the year were disappointing from all aspects. The interior started to look worn and dirty, the staff was less-than-enthused and the product offerings didn't change.
They lost out on your loyalty. They probably also lost staff engagement along the way as well, which is why they failed to engage you.
Are you having trouble creating new business? Do you need help improving staff retention and customer loyalty? Are you struggling to engage your audience?
Our mission at QuickStitch Plus is to Build Curiosity, Engagement & Loyalty for your brand. Our team finds, creates and supports apparel and promotion programs that directly improve your connections to staff and customers.
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